I can’t stress how important practical advice and detailed descriptions of results are. Many organisations complete the test, hand over your results and leave you to it … they are practically impossible to interpret. This is where Jim and his team excel. I’m never been left scratching my head or feeling stupid for asking even the most elementary question.
Jim and his team are always willing to spend significant time giving practical advice. It gives us real confidence in our stone collection and the ability to convey accurate information to our customer base. If maintaining timeframes, accuracy, transparency, positive communication and sound professionalism are important to you, Stone Initiatives is our only recommendation.